If you are not completely satisfied with your purchase, we will gladly accept the return or exchange of unworn, unwashed or defective items, within 14 days of receipt of purchase. Please send original sales receipt/summary with return shipment. Your Paypal account or credit card will be promptly credited (less the initial shipping charges). Items that have been washed or worn will not be refunded. If you are submitting an item for exchange, please email firstname.lastname@example.org with your request before sending the item back.